The primary purpose of this position is to provide general office support within Extended Studies/Prison Education Program. It will be responsible for front-desk operations, including answering phones, opening, logging, sorting mail, and email, taking messages, making referrals, and greeting the public. This position will be the central point of contact for Extended Studies/Prison Education Program clients, including students, parents, sponsors, and adjunct and affiliate faculty. It will guide them through processes, analyze distance learning issues, and determine the correct individual /department to refer them to. This position may also support the units within the department with data entry into Banner, WorkDay, and local databases and various tasks that occur during peak registration periods and large projects.

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‍PAY RANGE

$36,156.00 - $51,432.00

SALARY

$3,160.00 - $4,425.00 Monthly

‍JOB TYPE

Full Time

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MINIMUM QUALIFICATIONS:

Education and Experience:

Two years of experience in an occupational field related to the work assigned to the position.

Substitutions:

Appropriate education will substitute for the required experience on a year-for-year basis.

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Conditions of Employment:

• Must be a Colorado resident at time of application.
• You must pass a thorough background check prior to employment.

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‍Preferred Qualifications and Competencies:

• Excellent customer service skills.
• Excellent oral and written communication skills.
• Experience answering multi-line phones and managing voice mail.
• Experience using databases and spreadsheets.
• Proficiency with technology, including Microsoft, Excel and Google solutions.
• Ability to be flexible with schedules and work environment.
• Ability to prioritize and complete tasks.
• Excellent problem-solving skills.
• Ability to focus on repetitive tasks, such as answering phones continuously.
• Ability to work in a busy environment with noise and commotion.
• Must be able to work in a team environment