The Division Manager will be responsible for ensuring the provision of high-quality tutoring services for incarcerated and formerly incarcerated students in Massachusetts and Rhode Island. This includes managing several programmatic and university partnerships as well as potentially supervising an intern. The Division Manager reports to PGP’s Regional Manager, Massachusetts and Rhode Island.

In the programmatic aspects of the role, the Division Manager will collaborate and coordinate with multiple types of partners, including higher education programs, reentry providers, and youth detention centers, as well as prisons and jails. The Division Manager is responsible for determining the tutoring needs of program partners and participating students, developing semester program plans and collaboration agreements, and managing 30-40 volunteer tutors. The position is also tasked with monitoring the quality and evaluation of the tutoring services provided, and troubleshooting issues of attendance, engagement, and academic progress in collaboration with program partners, PGP staff, tutors, or students.

The Division Manager is also responsible for maintaining relationships with university partners where many volunteers are enrolled, in order to recruit volunteers and grow the PGP’s presence across the Massachusetts and Rhode Island region. This includes building campus-based student groups, supporting and collaborating with campus leaders, and establishing connections with professors and university departments at various universities in Massachusetts.

The role is hybrid, with a combination of work-from-home days, meeting days in the community or at partner sites, and in-office days at a coworking space. Candidates must be based in the greater Boston area with the ability and willingness to travel to:

• Western Massachusetts once per month for meetings with facility, university, or community-based partners (the PGP will reimburse these travel costs)
• PGP’s coworking space in Cambridge, 1-2 times per week for in-office days and meetings with the MA/RI team

‍

Job Type‍

Full-time

Salary

$50,000-54,000

‍

MAJOR DUTIES AND RESPONSIBILITIES

• Oversees the week-to-week operations in a portion of PGP’s Massachusetts tutoring programs, leading the logistics of educational operations, monitoring high-level trends, and troubleshooting challenges
• Builds and maintains relationships with community partners, university professors and offices, correctional facilities, youth detention sites, etc.
• Manages relationships with programmatic partners, which includes meeting regularly, managing student referrals, ensuring tutor-student fit, collecting academic data, and coordinating partner-specific onboarding and clearance requirements
• Works with the Massachusetts & Rhode Island Regional Manager to track and collect programmatic data and provide reports to partners and funders
• Collaborates to screen, interview and select volunteers, ensuring that PGP is providing high-quality tutors and programming
• Communicates with tutors about onboarding, clearances, programmatic challenges, session cancellations, etc
• As needed , conducts student intake meetings, clarify student goals, and regularly check in with students to provide support, collect feedback, and assess their progress
• Builds and supports PGP’s campus-based student groups, cultivating university relationships, growing PGP’s campus presence, and hosting campus events in collaboration with campus leadership teams and/or interns
• Participates and prepares for weekly meetings with the Massachusetts/Rhode Island team and all PGP staff
• May supervise 1-2 part-time Volunteer Coordinators, typically work-study students or interns from partner universities

‍

COMPETENCIES

• Proficiency with Microsoft Office including Word, Excel, and PowerPoint
• Proficiency in Gmail, Google Drive, Google Docs, and Google Calendar
• Ability to communicate effectively and professionally in person and via email, text, and phone.
• Attention to detail and extremely organized.
• Ability to develop and maintain relationships with a diverse group partners
• Ability to problem solve
• Experience working with student or community-based organizations, and building relationships on campuses and/or in the community
• Experience or skills in group facilitation
• Ability to work independently and with a team
• Awareness of issues related to mass incarceration and broader social justice concerns.
• A commitment to racial equity, and the rights of currently and formerly incarcerated people.

‍

PREFERRED QUALIFICATIONS

• Bachelor’s degree
• 2-4 years of work experience
• Experience working with or knowledge of the Department of Correction as an employee, partner, or a formerly incarcerated person.
• Experience working in education and familiarity with pedagogy.
• Experience working with volunteers, particularly student volunteers.
• A commitment to social justice, racial equity, and the rights of formerly incarcerated people.
• An understanding of the US criminal justice system and local policies.
• A commitment to education in confined settings.