The Role

The Program Manager - Tutoring Programs at Rikers Island will be responsible for ensuring the provision of high-quality training and continuing education for incarcerated tutors at Rikers Island, as part of the launch of PGP educational programming at Rikers Island. Additionally, the Program Manager - Tutoring Programs at Rikers Island will be responsible for ensuring both inside and outside tutors are providing high-quality educational support to students.

The Program Manager will collaborate with PGP colleagues and NYCDOC administrators to design and implement an Inside Tutor Program that empowers incarcerated individuals to serve as academic leaders and mentors for their peers, while providing high-quality and accessible tutoring support to students enrolled in educational programming at Rikers Island. The Program Manager will regularly facilitate the PGP’s Inside Tutor Training –  addressing tutoring methods, literacy and math pedagogy, as well as trauma-informed practice and educational ethics – to prepare incarcerated mentors to serve as peer tutors on Rikers Island. The Program Manager will also provide continuing education for trained tutors, including leading follow-up trainings, facilitating regular meetings with inside tutors, and providing instructional coaching or other support as needed.

The Program Manager will regularly collaborate and coordinate with other PGP program managers focused on GED, ELL, college-readiness, and outside volunteer tutors to incorporate tutor support into PGP-led programming and other supplemental education initiatives on Rikers Island. The role will also monitor tutor and student engagement, ensure continuous program improvement, and utilise data to improve and report on student outcomes. Finally, the Program Manager will work closely with NYCDOC programs and education staff to ensure compliance with requirements related to operating programming across the Rikers Island complex. The Program Manager reports to the PGP’s Associate Director of Rikers Island Programs and will collaborate closely with PGP national team members focused on PGP’s Inside Tutor Training Program.

Candidates will reside in the greater New York City area. The role is primarily on-site at Rikers Island, with the expectation that the Program Manager will be in-person at Rikers Island four days per week, along with one work-from-home day.

This position is grant-funded through December 2028, with the possibility of renewal dependent on renewal of funding.

Major Duties and Responsibilities

Regional Programming Responsibilities - Inside Tutor Training

• Collaborates with New York and PGP national program staff to develop and implement a new PGP Inside Tutor Program at Rikers Island
• Oversees the week-to-week operations of PGP’s Inside Tutor Program at Rikers Island, monitoring high-level trends, and troubleshooting challenges
• In collaboration with the PGP’s Director of Curriculum and Training, adjust and adapt the program model as needed to ensure ongoing alignment with partner and student needs as well as to adapt to transient nature of the facility’s population
• Lead frequent on-unit Inside Tutor Trainings to prepare and continue to support incarcerated individuals serving as peer tutors
• Provide ongoing support to trained tutors at Rikers Island, including leading follow-up trainings, facilitating regular meetings and providing instructional coaching
• Collaborate with PGP colleagues to incorporate inside tutors into PGP-led educational programming to offer supplementary and 1-on-1 support to incarcerated students
• Conduct regular observations and monitor Inside Tutor Program data to ensure consistent implementation of processes and accurate data across programs, as well as timely collection, reporting, and sharing of data between the PGP and NYCDOC
• Identify and share educational resources with soon-to-be-released inside tutors, to support in the continuation of their educational journey

Regional Programming Responsibilities - Rikers Tutor Programming

• Oversees the week-to-week operations of PGP’s Tutor Program at Rikers Island, monitoring high-level trends, and troubleshooting challenges
• Collaborate with PGP colleagues to incorporate tutors into PGP-led educational programming to offer supplementary and 1-on-1 support to incarcerated students
• In partnership with other Program Managers, conduct regular observations of all tutoring programming
• Support the logistics involved with hosting PGP events for volunteers and the New York City community each semester

Regional Programming Responsibilities - General

• Works with the Associate Director of Rikers Island Programs and PGP’s New York Program staff to track and collect programmatic data and provide reports to partners and funders
• Builds and maintains relationships with NYCDOC stakeholders, including programs and education teams
• On in-person days, participate in daily on-site meetings with PGP’s Rikers team members to align services, ensure coordinated student support, and collectively navigate daily work inside a carceral space

National Organizational Responsibilities

Collaborate with the PGP’s Director of Curriculum and Training to document the Inside Tutor Program model at Rikers and advise on implementation of similar programming across the PGP's other regions

Participates in and prepares for weekly meetings with the regional team and all PGP staff

Required Qualifications

• Bachelor’s degree, preferably in education or a related field
• At least 2 years of experience providing direct instruction, coaching, or training facilitation
• At least 3 years of related experience in educational program management
• Previous managerial experience, preferably managing teachers or tutors
• Experience in instructional coaching or facilitating professional development for educators
• Experience with and knowledge of tutor-centric educational programs
• Familiarity with adult learning theory, culturally responsive pedagogy, and trauma-informed teaching practices
• Exceptional facility, and proven track record, with interpreting programmatic data and implementing metrics-driven approaches to program management  
• Ability to adjust communication style for various stakeholders (incarcerated students, correctional facility administrators, university or other educational partners, volunteer tutors, etc.)
• Ability to develop, implement and adapt processes to meet program needs while remaining aligned with current organizational systems
• Extremely organized and detail-oriented
• Ability to problem solve
• Proficiency with Microsoft Office including Word, Excel, and PowerPoint
• Proficiency in Gmail, Google Drive, Google Docs, and Google Calendar  
• Awareness of issues related to mass incarceration and broader social justice concerns.
• Must be able to be cleared to enter NYCDOC facilities (if you have concerns about this requirement, we encourage you to still submit an application or reach out to us so we can discuss further)

Preferred Qualifications

• Bilingual in English/Spanish strongly preferred
• Experience with blended learning programs or otherwise integrating online learning platforms with in-person instruction
• Ability to develop and adapt processes for low-tech/no-tech environments
• Experience working with or knowledge of the New York City Department of Corrections as an employee, partner, or a formerly incarcerated person.
• Experience leading educational programming in carceral environments
• Experience working with New York City community-based organizations focused on supporting formerly incarcerated people
• Experience collaborating with higher education institutions
• An understanding of the US criminal legal system and local policies

Compensation

Job Type: Full-time

Salary: $68,000-$72,000

Benefits

The Petey Greene Program’s staff make our work possible and we are committed to providing a comprehensive benefits package to support employee’s well-being and professional growth. These benefits include:

• Medical, dental, and vision benefits with the PGP covering 60% (dental and vision) to 82% (medical) of premiums
• 100% employer-paid life insurance and short- and long-term disability benefits
• 401k retirement plan with 1% employer contribution
• Voluntary benefits offered including Pet Insurance and FSA Commuter and Transit Benefits
• 16 weeks of paid parental leave
• Paid winter break between Christmas and New Year’s day, in addition to 10 paid holidays throughout the year
• Full-time employees accrue 20 days of vacation time, 1 floating holiday, and 12 days of sick time per year
• PGP closes at 1 PM on Fridays from June through August
• Dedicated funds for employees to use towards professional development each year
• Monthly technology reimbursement
• Access to a local coworking space

Application Deadlines

• Preferred: October 26, 2026 (We encourage applicants to apply by this date for priority review)
• Final:  November 2, 2026

Anticipated Start

January 2027

How to apply

Please email nyjobs@peteygreene.org with the subject “Program Manager - Tutoring Programs at Rikers Island” and the following documents:

• Resume
• Cover letter (applications without a cover letter will not be considered)

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