The Chris Wilson Foundation is currently expanding its flagship program, “The Master Plan Program”, across the state of Maryland for underserved, incarcerated, and formerly incarcerated communities. The Regional Program Operations Manager is responsible for providing operational support to oversee the day-to-day operations of the program across the state, including management of the office, management of program requests and coordinating program logistics with facilities, human resources and insurance, grant reporting, development and execution of marketing materials, and management of program evaluation data. The Regional Program Operations Manager reports directly to the Program Director.

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Salary

$75-80K commensurate with experience,

Full benefits

Note: This position is grant funded and is guaranteed for only one year

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Responsibilities

Human Resources/Operations

• Oversee office management by serving as liaison to ImpactHub, overseeing development and management of quarterly office events, and overseeing coordination of use of office space for weekly facilitator training meetings and bi-annual trainings
• Support in the recruitment, hiring, and orientation of facilitators
• As directed, help to develop, implement and review operational policies and procedures
• Assist with implementation and tracking of facilitator work plans and schedules
• Ensure all legal and regulatory documents are filed and monitor compliance
• Promote an organizational culture that encourages high morale and quality performance

Program Management

• Manage and coordinate the Maryland based programs for the organization by serving as a direct point of contact for all current and prospective program facilities and establishing relationships with each program facility
• Monitor program operations for quality, efficiency, and effectiveness
• Organize program information and measure the performance of programs by identifying and tracking KPIs
• Manage and input program data including participant surveys, facilitator tracking sheets, facility contact lists, and prospective facility lists as well as other data input as needed
• Contribute to the development and implementation of program policies, procedures, and best practices
• Conduct research and analysis on program-related topics to support informed decision-making and program enhancements
• Utilize various technologies and software applications to streamline program operations and enhance efficiency
• Maintain confidentiality and handle sensitive information with utmost professionalism and discretion

Grant Management and Fundraising

• Work with administrative team to track and complete Maryland grant reporting requirements
• Lead administrative aspects of individual giving, corporate giving and grant management including donor research, data management, donor communications, preproposal and grant application development, tracking and reporting
• Assist with implementation and management of annual fundraising plan
• Assist with internal finance, grant, and development reporting
• Develop marketing materials to share on social media and with prospective funders
• Work with administrative team to implement fundraising and development strategy to identify potential donors or funding sources and conduct outreach initiatives
• Collaborate with partners on fundraising events, programming, and publicity
• Collaborate on business engagement and strategic partnership initiatives
• Advise the board on strategic planning and fundraising as it relates to programs

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Minimum Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, Human Resources, Data Analytics, Organizational Leadership or other Relevant Field of Study
• A minimum of three years of full-time management experience including overseeing staff and/or volunteers
• Strong organizational skills and attention to detail
• Strong communication, leadership, and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in using technology and software applications, including MS Office Suite(Word, Excel, PowerPoint), Google Suite and client/donor/work management systems(like Asana, Airtable, Salesforce, Donorbox)
• Commitment to the mission and values of the organization

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Preferred Qualifications:

• Understanding of challenges faced by justice-impacted individuals
• Passion for developing new organizational systems that promote efficiency