Description

At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.

Walla Walla Community College is accepting applications to fill the role of Program Coordinator position for the WWCC Correction Education program located at the Washington State Penitentiary (WSP) in Walla Walla, Washington.

General Responsibilities
This position independently prioritizes and performs a variety of complex office work related to program operations and student learning. This position may support schedules and operation of a student computer/study lab/test proctor room. This position also establishes record keeping/filing systems and/or database files, resolves problems, and responds to inquiries requiring substantive knowledge of office/departmental procedures and policies. A Program Coordinator functions as an education representative and resource for education staff, DOC staff and incarcerated individuals.

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Essential Functions

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Duty: GED Test Proctoring
Tasks include:

• Provides GED exam for students enrolled in Basic Skills classes.
• Maintain inventories of materials, equipment, or products.
• Enforce policies and rules governing inmate students attending testing.
• Take attendance and maintain student activity log.
• Accurately maintain testing records and fully submit records to GED Testing Program Coordinator.
• Occasionally provide proctoring services for academic placement testing.

‍Duty: Office Duties, Inventory, and Program Support
‍Tasks include: ‍

• Works with the computerized Department of Corrections (DOC) Offender Management Network Information (OMNI) to generate and fill seat availability for classes offered at WSP.
• Weekly, assign students to WWCC Educational programs. Reassign and keep the totals at max capacity. Keeping record of student drops, noting difference between OMNI drops and college enrollment drops.
• Send new student program assignment email notifications weekly to instructors, counselors, and Education Admin distribution list.
• Route student completion or graduation requests to Enrollment Program Coordinator to maintain completion records.
• Keep referrals updated and waiting list accurate.
• Complete in DOC Offender Management Network Information (OMNI) when the student has completed a class.
• Maintain active student records to track student enrollment and status, including program specific student tracker excel files.
• Schedule interviews or registration sessions for potential students. Prepare registration status reports from ctcLink, placement, and/or enrollment paperwork (infractions records, goals, restrictions, levels, history of classes previously) for registration purposes.
• Use OMNI records for student screening and assignments to include but not limited to infractions, behavior observations, Chrono entries, program history, etc.
• Record and organize clearances for staff/DVD/supplies (as needed to support Program Specialist).
• Support graduation organization for ceremonies including, but not limited to, Logistics Plan, speaker, graduation list, program, certificates, guest list, callouts, decorations, and food. These items will be organized with the support of other Education office staff and instructors.
• Support organization for graduation pictures for those students who will be leaving before Graduation.
• Support education department communications (ex: Pick up mail and distribute. Answer kites or correspondence. Answer phones.)
• Special Callouts for various reasons.
• Filing (Electronic and Manual).
• Ensure that classes that aren’t running are cancelled and staff notified.
• Requests, tracks and updates student records pertaining to assigned program area.
• Inventory control of textbooks, calculators, and other supplies.
• Transport supplies, books, and documents throughout facility on an as needed basis.
• Transcript requests: submit forms to processing staff (assist as backup to process forms).
• Serve as back-up for other Program Coordinators.
• Other tasks as requested.

‍Duty: Faculty Support
‍Tasks include: ‍

• Provide instructional support daily.
• Provides information to staff and incarcerated individuals to resolve inquiries related to the Education Department’s standards and procedures.
• Ensure that classes that aren’t running are cancelled and staff notified.
• Support gathering and assigning books and calculators, and other supplies.
• Support organizing the bookroom, creating new student registration packets weekly and new quarterly packets for instructors.
• Distribute weekly attendance sheets.
• Enter absences in OMNI attendance.
• Enter/track absences patterns using a consistent tracking system to use following DOC/WWCC attendance policies.
• Provide Progressive Disciplinary support to instructors (to include how to address student behavior and attendance concerns).
• Answer kiosks (from incarcerated individuals) and emails from counselors concerning the student’s desire or present assignments.
• Provide enrollment and registration support to instructors.
• Request and check on information for the instructors.
• Provide back-up support for completing student evaluations of instructors.
• Schedule computer/study lab as needed.
• Work with the computerized Department of Corrections Offender Management Network Information system (OMNI) to assign and generate callout rosters directly relating to the student computer lab.

‍Duty: Facilitate Orientation & Program Review
‍Tasks include: ‍

• Prepare all paperwork and intake forms for each incarcerated individual that is scheduled for Orientation. Act as back up for presentation or delivery of Orientation and present Education programming options to attendees. Process paperwork after orientation by having counselors approve their intake forms. After they are returned open all referrals for the classes that are approved by their counselor.
• After Program Reviews are conducted change students’ assignments as requested by the CPM. Act as backup/support for Educational Resource Coordinator for Program Reviews.
• Send infractions submitted to appropriate staff and put on for Program Reviews.

‍Duty: Student Worker Assignment & Payroll
‍Tasks include: ‍

• Manage assignments for student workers. Change assignments and notify Assignment office, counselors, and supervisor.
• Prepare assignment forms/drop forms/timecards/Job Description form. Submit to appropriate staff.
• Prepare and submit appropriate payroll documentation for student workers. The first of the month add hours and submit to Payroll for each assignment.
• Resolve issues that the instructor has with the worker or the issues a worker might have with the instructor.

Competencies

• Microsoft Office aptitude, including Excel, Word, and Outlook skills.
• Effective oral and written communication skills.
• Ability to learn and work with new software programs.
• Work well with others in a professional manner, including positive interpersonal communication.
• Demonstrate productive conflict management strategies.
• Effective multitasking and optimal task prioritization abilities.

‍Required Qualifications: ‍Any combination of education, experience, and/or training that provides the applicant with the knowledge and skills to perform the job may be considered by the college.‍

• AA Degree or equivalent college coursework.
• Two (2) years of responsible office experience at an advanced level.
• Equivalent education/experience may substitute at the discretion of the college.

‍Desired Qualifications:‍

• Bachelor’s degree in related field.
• Bilingual – English/Spanish.
• Corrections work experience.
• Instruction and/or tutoring experience.

‍You don’t check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you’re excited about this opportunity but your experience doesn’t align perfectly with every single qualification in the job description, we encourage you to still consider applying.

Conditions/Terms of Employment

This classified position is in a bargaining unit for which WPEA Higher Ed is the exclusive representative.

Standard business hours are 40 hours per week, Monday – Friday from 7:30 p.m. to 4:00 p.m. with a half-hour lunch break. Incumbent may be expected to occasionally adjust the work schedule to meet business needs, including possible infrequent weekend and evening hours. Some travel may be required, and is typically local or regional, to attend training.

Duties require the use of standard office furniture and equipment (e.g. desk, filing cabinet, computer, printer, telephone, copy machine, etc.). You will be required to use and wear WSP provided radio.

This position is located inside the Washington State Penitentiary, an adult male prison. Interacts daily with students (incarcerated individuals), instructors, counselors, DOC, and WWCC staff. Successful candidate must have the ability to travel between on-site testing sessions with or without accommodations, approx. 2-3 miles per day. Washington State Penitentiary is fully ADA compliant.

The college has an excellent benefit program including medical, dental, life and long-term disability insurance; paid sick leave; paid vacation leave; and retirement plan. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP) unless declined at time of hire. WWCC requires all employees to participate in direct deposit for payment of salary. The College is a tobacco-free campus.

Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment and official college transcripts. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All Walla Walla Community College staff members employed at one of the Correction Education facilities must be cleared by an FBI background check before being hired into such positions and successfully complete a 3-week corrections training program. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Department of Correction positions are grant funded and funding is not guaranteed. Upon loss of grant funding, the position will end. WWCC does not absorb the cost to fund DOC grant positions.

Required Application Materials

This position is open until filled with priority consideration given to those applicants who submit a complete application by March 15, 2026 at 11:50 PM PST. To qualify for priority consideration, applicants must submit a complete application packet, which includes the following:

• Online application
• Cover letter (In the cover letter, please describe any professional experience, training, or educational background that makes you an ideal candidate).
• Resume
• List of names, addresses, and telephone numbers of three (3) professional references.
• Unofficial transcripts for application purposes (if applicable); official transcripts are required prior to an official start date.